Boutique service customized to each client
New clients are always surprised that we are accessible to our clients.
That means we return our clients’ phone calls and emails in a timely fashion. We back that up with our guarantee that someone from our firm will get back to you no later than the close of the following business day. If we don’t, the call or email response is free.
We are always looking for better ways to serve our clients and to more effectively represent our clients. That is why we have been in the forefront when it comes to adopting new technology. Technology has allowed us, as a small boutique firm, to handle cases that traditionally would have been relegated to larger firms, to work more effectively with our clients, and to take advantage of the synergy created from client and law firm collaboration.
Our clients with multiple matters of a similar nature are given the option of having those matters handled in a variety of ways including flat fees, modified hourly contingent fees, and fee staging. We’re not married to the billable hour. Sometimes, because of the nature of the matter, the billable hour is the fairest arrangement for the client and the law firm. On other occasions, an alternative fee approach works best for all concerned.
A LAW FIRM THAT RETURNS PHONE CALLS.
You've got a business to run and you need answers now. That's why you are calling your lawyer. We get that and back it up with our Call Back Guarantee. If someone from our office does not reach out to by close of the following business day, the call is free. It's that simple.
The Stephens Law Firm is the descendant of one of the oldest law firms in South King County, dating to 1948.
Over the years the firm grew and, in 1996, Rod Stephens moved the firm to Kent. The firm had evolved from the general practice that Mike Roberts started in 1948 into a boutique firm.
In 2011, the firm moved to Puyallup-Sumner Valley to better serve the firm’s clients throughout the state of Washington.
By consciously limiting our areas of practice, our clientele benefits from our years of experience and in-depth understanding of those areas of law in which we practice. Not only do we pride ourselves on our legal abilities but our firm attracts clients who appreciate — and value — superior client service. Toward that end, the firm employs cutting-edge technology through video conferencing, keeps its clients aware of the latest legal trends and is quick to employ procedures that work the way its clients work.
GROWING, DYNAMIC COMMUNITIES.
Sumner and Puyallup are home to the Washington State Fair, the Daffodil Festival, Good Samaritan Hospital, Mt. Rainier Coffee Company, and a hub for commerce in Pierce County and south Puget Sound.
Both cities are renowned for spectacular views of Mount Rainier, springtime fields of daffodils, rhubarb (Sumner is the Rhubarb Capital of the United States) and a small community atmosphere, even though they are located within the greater Seattle-Tacoma metropolitan area. Located just 30 miles south of Seattle and Bellevue, 30 miles from the state capital, of Olympia, 6 miles from Tacoma and 15 miles from SeaTac International Airport, Puyallup offers ease of access to areas within the greater Puget Sound region, southwest Washington and eastern Washington.