New clients are always surprised that we are accessible to our clients.

 

That means we return our clients’ phone calls and emails in a timely fashion. We back that up with our guarantee that someone from our firm will get back to you no later than the close of the following business day. If we don’t, the call or email response is free.

 

We are always looking for better ways to serve our clients and to more effectively represent our clients. That is why we have been in the forefront when it comes to adopting new technology. Technology has allowed us, as a small boutique firm, to handle cases that traditionally would have been relegated to larger firms, to work more effectively with our clients, and to take advantage of the synergy created from client and law firm collaboration.

 

Our clients with multiple matters of a similar nature are given the option of having those matters handled in a variety of ways including flat fees, modified hourly contingent fees, and fee staging. We’re not married to the billable hour. Sometimes, because of the nature of the matter, the billable hour is the fairest arrangement for the client and the law firm. On other occasions, an alternative fee approach works best for all concerned.